notice is to explain why I collect your personal data, and what I do with it,
and to ensure I am working in accordance with the newly revised General Data
Protection Regulation (GDPR). Terms
from the act are indicated in bold below.
you supply your personal details to me, when we communicate by email, and when
I take notes in the clinic, this information is stored and processed for 3
reasons in line with GDPR:
I need to collect personal information about your health in order to provide
you with the best possible treatment. Your requesting treatment and our
agreement to provide that care constitutes in law an (unwritten) contract.
I have a legitimate interest in
collecting that information, because without it I couldn’t practice acupuncture
effectively and safely.
I keep records of your contact information because I think that it is important
that I can contact you in order to confirm your appointments with me or to
update you on matters related to your medical care. This again constitutes a legitimate interest, but this time it
is your legitimate interest.
have a professional obligation to
retain your records for 7 years after your most recent appointment (or 7 years after
you have reached age 25, if this is longer), but after this period you can ask
me to delete your records if you wish, but in most cases I will delete records
before ten years has elapsed.
clinical records are stored only on paper, in individual paper files, and in a
secure cabinet. Your emails are stored in an online file within my email
program which is password protected. I also keep a file on my password
protected computer at home which stores receipts which I provide for people who
request them. These receipts record dates of acupuncture appointments and names
and addresses of clients. I am the only person who has access to your records,
invoice files and emails. I will never share your information with anyone who
does not have a legal right of access without your written consent.
have the right to see what personal data of yours I hold, and you can also ask me
to correct any factual errors. I am legally required to respond to any request from
a client to see their personal data within a timescale of 30 days. However, I
would ensure that I responded as soon as I possibly could to any reasonable
request for access to personal records.
the event that anything should happen to me which would render me unable to
oversee your data, then, and only in this event, I have entrusted the handling
of your data to my partner Clare Stephenson, who is also an acupuncturist.
want you to be absolutely confident that I am treating your personal data
responsibly, and that I will do everything I can to make sure that the only
people who can access that data have a genuine need to do so. In the case of my practice this would most
likely apply in the situation of me needing to make a referral to another
course, if you feel that I am mishandling your personal data in some way, you
have the right to complain. Please first raise your concern with me, as I hope
very much I will be able deal with any concerns you might have. However, you
can also raise a concern directly with the Information Commissioner’s Office onhttps://ico.org.uk/concerns/
John Wheeler FBAcC Traditional Acupuncture